The Bedsure Queen Sheet Set offers a luxurious and comfortable bedding experience with a range of impressive features:
Silky Soft Material: These sheets are made from rayon derived from bamboo, which is known for its softness. The unique twill weave of the fabric makes them not only soft but also strong, comparable to silk.
Temperature Regulation: The bamboo rayon fibers used in these sheets have moisture-wicking and thermoregulation properties. This means they can keep you cool during hot summer nights and warm during colder winters, ensuring a comfortable night's sleep year-round.
Deep Pocket Fitted Sheet: The set includes a deep pocket fitted sheet designed to fit mattresses up to 16 inches thick. The elastic band around the edges ensures a secure fit that won't shift or come undone during the night.
Envelope Closure Pillowcases: The pillowcases feature an envelope closure design that reduces friction on your hair, helping to keep your hair smooth and healthy.
Easy Care: These sheets are OEKO-TEX Standard 100 certified, ensuring high safety standards. They are easy to care for, as they can be machine washed in cold water on a gentle cycle. However, it's recommended not to use bleach or fabric softener to maintain their quality.
Complete Queen Sheet Set: The Queen Sheet Set includes two standard-size pillowcases (20" x 30"), a flat sheet (90" x 102"), and a fitted sheet (60" x 80"). This comprehensive set ensures you have all the bedding essentials for your queen-sized bed.
In summary, the Bedsure Queen Sheet Set combines comfort, durability, and temperature-regulating properties, making it an excellent choice for a restful night's sleep. The deep pocket fitted sheet and envelope closure pillowcases add convenience, while the easy-care instructions make maintenance simple. Enjoy the silky softness and year-round comfort of these bamboo rayon sheets.
Address 2978 Frank Brown Lane Tracy - CA 95377
Company Registration Number 202251810853
Phone Number 07305744786
Refund Policy for CatchMix
Thank you for choosing to shop at (Store Name)! We strive to ensure your complete satisfaction with our products. Please review our refund policy below:
Refund and Exchange Eligibility: You may request a refund or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange of any kind.
Condition of the Item: To be eligible for a refund or exchange, the item must be unused and in the same condition that you received it. It must also be in its original packaging, with all tags and labels attached.
Proof of Purchase: To initiate a refund or exchange, you must provide a valid proof of purchase, such as a receipt or order confirmation.
Non-Refundable and Non-Exchangeable Items: Certain products may be exempt from refunds or exchanges due to hygiene and safety reasons, including but not limited to personal care items, perishable goods, and digital downloads.
Refund Process: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
Exchange Process: If you are eligible for an exchange, we will gladly replace the item with a similar product of equal value, subject to availability.
Return Shipping: You will be responsible for paying the shipping costs for returning your item. Please ensure that you use a trackable shipping method to ensure that we receive the item.
Damaged or Defective Items: In the event that you receive a damaged or defective item, please contact our customer support team immediately. We will provide instructions on how to proceed with the return or exchange of the item.
Cancellations: If you wish to cancel your order before it has been shipped, please contact us as soon as possible. Once the item has been shipped, the refund policy mentioned above will apply.
Store Discretion: We reserve the right to refuse refunds or exchanges if the item does not meet the eligibility criteria outlined in this policy or if it appears that the item has been tampered with, used inappropriately, or intentionally damaged.
Please reach out to our customer support team if you have any questions or concerns regarding our refund policy. We value your satisfaction and will do our best to assist you with your requests.
Thank you for choosing CatchMix! Happy shopping!
Q1: How long will it take to get my package?
The delivery time for your package can vary depending on several factors, including the shipping method you selected and the location of the warehouse or manufacturer. Here's a breakdown:
For shipping from U.S. Warehouse:
If your package is delivered by a business express carrier such as UPS or FedEx, the seller must dispatch your package within 2 working days.
If your package is delivered by a trucking company, the seller must dispatch your package within 4 working days.
The exact delivery time depends on the carriers.
For shipping from Manufacture:
If your package is delivered by sea, the seller must dispatch your package within 7 working days.
If your package is delivered by air, the seller must dispatch your package within 3 working days.
The exact delivery time also depends on the carriers.
Please note that these are general guidelines, and the actual delivery time may vary. You can track the status of your package using the provided tracking number for the most accurate information. If you have specific concerns about your package's delivery time, please feel free to contact our customer support team for further assistance.
Q2: How can I get a refund if my credit card is no longer valid or has expired?
Refunds to expired or canceled cards are typically managed by your bank. In most cases, the refund will be credited to your replacement card if you have one. If a replacement card doesn't exist, your bank will usually provide the refund through an alternative method, such as issuing a check or depositing the funds into your bank account.
However, in rare instances, a refund to an expired or canceled card may encounter difficulties. If you find that you haven't received the refund, please don't hesitate to contact our customer support team. We'll be more than happy to assist you in resolving the issue and ensuring you receive your refund promptly. Your satisfaction is important to us, and we're here to help with any concerns you may have.
Q3: Where can I find my tracking number?
To locate your tracking number, please visit our "Track Your Parcel" page by clicking on the following link: Track Your Parcel.
On this page, you'll be able to enter your order details or tracking information to get real-time updates on the status and location of your package. If you encounter any difficulties or have questions regarding your tracking number, please don't hesitate to contact our customer support team, and they will be glad to assist you further.
Q4: I haven't received my order, what can I do?
If you haven't received your order, please follow these steps:
Track Your Order: Start by checking the status of your order using the tracking number provided. You can find this tracking number by going to "Order > Manage Order > View Details." If there is no tracking number displayed or if it appears to be invalid, it's possible that the tracking information hasn't been updated by the shipping company yet. You can also reach out to the seller by sending a message to request more shipping information.
Contact Seller: If tracking your order doesn't resolve the issue, please contact the seller directly using the "Contact Seller" button. Provide them with all relevant details and any evidence related to your order. If it's determined that the problem is due to an issue on the seller's end, they should work with you to provide appropriate compensation or assistance.
We value your satisfaction, and our goal is to ensure you receive your order as expected. If you continue to experience difficulties or have further questions, don't hesitate to reach out to our customer support team, and we'll be here to assist you throughout the process.
Q5: What payment methods are supported on Catchmix.com?
Catchmix.com offers the following payment methods:
Card Payment: You can make a payment using your credit or debit card.
Bank Transfer: If you prefer to pay via bank transfer, please follow these steps:
Sign in to your account on Catchmix.com.
Go to the "Order" section and select "Manage Order."
Locate your order in the list.
Upload the bank transfer receipt for your payment in the order details.
Please keep in mind that any charges associated with the bank transfer are the responsibility of the customer. To expedite the order process, we recommend using online card payment methods whenever possible.
If you have any further questions or encounter issues related to payments, feel free to contact our customer support team. We're here to assist you and ensure a smooth shopping experience on Catchmix.com.
Q6: Can I change my order information such as shipping address after ordering?
Once an order has been successfully paid for, the shipping address cannot be updated directly. However, you can take the following steps to address this:
If You've Already Paid: If your order has been paid for, please log in to your account, go to the order by navigating to "Order > Manage Order," and then click on "Contact Seller." Use this option to communicate with the seller and request that they ship your order to the updated address.
If You Haven't Paid Yet: If you haven't completed the payment for your order, you have the option to cancel the order and then place a new order with the correct shipping address.
We understand that sometimes situations change, and we're here to assist you in ensuring a smooth order process. If you have any additional questions or require further assistance, please feel free to reach out to our customer support team, and they will be happy to help.